Q: Does the technician servicing my home have special training to perform the duties of pest control?
A: Absolutely! At Albemarle Termite & Pest Control, Inc. every field technician must successfully complete an extensive training program. Every technician is required to undergo 40 hours of product application, label laws, and application method training which concludes by attending R/T school under The North Carolina Dept. of Agriculture. Each technician must also complete and successfully pass a minimum of 40 hours of field training which is provided by our company and conducted by a manager. Prior to any technician being qualified to perform services without supervision they must complete the initial phase of training with a ride along training session conducted by our on staff Technical Director & licensee.
Q: Can I continue my termite coverage plan after my home is treated?
A: Absolutely, once you elect to have your home treated for termites we will automatically put our standard 1 year warranty in place. Before your termite coverage expires you will receive a notice by mail asking you if you'd like to renew the coverage for an additional year. By submitting your renewal on or before the due date, the termite coverage plan will remain in place on your home for another year.
Q: Is there a limit on the number of years I can keep the termite coverage plan?
A: No. At Albemarle Termite & Pest Control, Inc. you can elect to keep the termite coverage plan on your home for as long as you own the home. When you elect to keep the coverage plan in place, we provide thorough inspections on an annual basis and all necessary termite re-treatments to the covered property are done at no additional cost to you.
Q: Does the pest control program you offer also cover wood destroying insects such as termites or powder post beetles?
A: No. Our extensive pest control program is designed to treat and control household pest such as ants, roaches, spiders, mice & more. The treatment techniques and methods for controlling wood destroying insects such as termites & powder post beetles is different from routine pest management and is very time consuming, therefore it is offered as a separate service.
Q: What does Albemarle Termite & Pest Control, Inc. recommend for spiders & ants in and around my home?
A: We recommend our residential quarterly pest program. With this affordable & effective pest control program we have carefully considered our customer, their busy schedule, and the seasonal pest we have in our region. For each of the 4 seasons there are specific pest that attempt to enter the home & therefore with our quarterly pest control program we are able to visit the home during all 4 seasons. This is the way to ensure a bug & rodent free environment for you & your family.
Q: Do you offer discounts for senior citizens or military?
A: Absolutely, we offer discounts to Seniors, Military (past or present serving), Law enforcement, & Churches. When you call or submit online to us for services simply let us know if any of these apply to you.
Q: Does Albemarle Termite & Pest Control, Inc. offer its customers access to online bill pay, scheduling of services and more?
A: Yes, we sure do! When you first become a customer one of our customer care specialist will send you an email with the information on how to sign in to your customer access page. From there you can view your service history, pay your bills, schedule appointments and more. If you are an existing customer but have not signed up for online access, simply call our office or submit a request online and one of our customer care specialist will get you set up.